GENERAL FAQs. Click for details.
We can help you answer random queries regarding our products and processes.
Shipping and Delivery FAQs
SHIPMENT & DELIVERY. How do I track my order?. Once your order ships, you’ll receive a shipping confirmation email with a FedEx tracking number. If you don’t receive it within 3 – 4 business days, contact Customer Service at 1-855-942-0437 or custome
Orders and Payments FAQs
ORDERS & PAYMENTS. What payment methods do you accept?. We accept Visa, MasterCard, American Express, Discover, PayPal, Shopify Pay, Apple Pay, Google Pay, and prepaid gift cards. Why was my payment declined?. Your payment may have been declined due
Offers FAQs
OFFERS. Do you offer price matching?. At the time of sale, FootSmart will match a lower advertised price from an authorized retailer, subject to the following conditions:. Once verified, your purchase from FootSmart will be discounted to match the co
Sizing FAQs
SIZING. How do I find my correct shoe size?. You can find your correct shoe size by measuring your feet and comparing the measurements to our size chart. Is there a size chart available?. Our size charts are as follows:. Women’s:. Men’s:. How do I me
Cancellation FAQs
CANCELLATION. Can I cancel my order after placing it?. Orders are typically processed within 24 hours. To request a cancellation, please contact Customer Service at 1-855-942-0437 or [email protected]. Once an order has shipped, it cannot
Orthotics
ABEO Orthotics. Podiatrist recommended since 2010. Powered by insights from 10+ million foot scans. Find your fit: Comfort, Active, or Maximum Support – all designed to improve alignment, reduce pain, and keep you moving. No matter your lifestyle, AB
General FAQs
THE AUTHORITY ON COMFORT. What makes your shoes different?. FootSmart offers expertly crafted footwear designed for exceptional comfort, support, and style. Our shoes feature innovative technology – like built-in arch support and responsive cushionin